Whether you own a large fleet of semi trucks or have just one or two to serve your business’ needs, it’s very important that those trucks be well maintained by a trustworthy and highly skilled mechanic. But while finding a mechanic isn’t terribly difficult—the Yellow Pages and Internet will undoubtedly present numerous options in your area—finding one that you can really depend upon to take care of your trucks requires a little more work than just calling the first place you see. When it’s time for your business to find a semi truck mechanic in Duncan, OK, here are some steps you should consider taking to ensure you’ve made a good choice:
- Online research and personal recommendations: Start by conducting basic online searches, but also see if your friends or fellow business owners have worked with any local mechanics, and ask about their experiences. The thoughts of people you know, trust and respect are likely to carry more weight than anonymous online reviews.
- Check with the Better Business Bureau: If you’re curious about a particular company, check whether they have BBB accreditation and whether any complaints have been filed. Complaints aren’t necessarily the sign of a bad mechanic, but failure to respond to them promptly and productively might be.
- Find a team that specializes in semi truck repairs: Since you rely on your semi trucks, it’s important that the people you count on for repairs and service are just as reliable. An all-purpose mechanic may indeed be highly skilled with semi trucks, but look for a specialist if you can find one.
- Pay attention to licensing and insurance: A company that’s licensed and insured offers you much greater security and legitimacy than one that isn’t. You don’t want to be stuck dealing with problems caused by an unlicensed mechanic.
- Sit down with several mechanics: Particularly if you aren’t in need of urgent services, it’s a good idea to meet with several mechanics to whom you’re considering giving your company’s business. This is a good opportunity to ask questions and get to know the people who might be working on your trucks. Trust your gut, and don’t feel obligated to do business with someone who rubs you the wrong way.
- Start off simple: There’s also no need to feel like you’re automatically going all-in with a particular mechanic. If possible, start off with a simple repair or routine maintenance, see how it goes and make a longer-term decision from there. A bad experience on an easy repair is probably not a good sign, but a good experience may set the groundwork for a long-term working relationship with your new mechanic.
The process of finding a skilled and reliable semi truck mechanic in Duncan, OK can be challenging, especially if your business has particular needs to consider. But through research, interaction and an investment of time, you can find a company like Heavy Truck & Trailer Parts that will commit to servicing your company’s semi trucks with the utmost professionalism, the highest level of skill and strong attention to customer service.